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Srikanth ValluriSrikanth Valluri 

Live agent Details Tab Customization

Hi ,

How to customize the Details view of Live agent Console. and from where it is showing the data in that.


Shri RajShri Raj
This should help. 

https://help.salesforce.com/HTViewHelpDoc?id=console_assigning_layouts.htm&language=en_US

https://help.salesforce.com/HTViewHelpDoc?id=console_assigning_layouts.htm&language=en_US
Srikanth ValluriSrikanth Valluri
I didn't get you correcly.

User-added image

I need to Customize these Visitor Details. Can you please help me.