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André CunhaAndré Cunha 

Call out dead message queue

Hello,

We have 4 apex jobs that are consuming some webservices, to fetch some data ( account related information). That information is stored on a custom object that have an external id Field ( to user Upsert ). The webservices are returning around  2000 to 5000 records each month. 

The service was working well for about 8 months now and in past month we start getting this message on apex jobs logs : 
" Message could not be processed and ended up in dead message queue ".

I have checked and the werbservice is working and returning the same amount of records than previous months. 

Anyone know what can be this error from?

From what i have checked this can be related to a query, but on the Apex Job we are only transforming the data received into the Custom Object and then doing an Upsert on that Custom Object.

Any help is appreciated,
Thanks 

André 
Aakaash NairAakaash Nair
Hi Andre,

As you have mentioned this error is usually from a query.

Have you tried to captur ethe Debug logs at the time of JOb run this should give you more insight.

Thanks!
Tanner WellsTanner Wells
Hi André, were you able to resolve this? I'm dealing with the exact same issue. Our webservice callout was working perfectly fine up until we noticed it a couple weeks ago. We only do a couple basic queries. Thanks!!