function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
n_pavan_kumar1n_pavan_kumar1 

Salesforce Outlook Sync Error - Saleforce Update Error -Insuficient Access Rights on Obejct Id.

Hi All,

We are using Salesforce for Outlook version 2.5.1.2012 the latest version.  During the Event sync operation, the users are getting the sync error type as "Salesforce Update Error" with the message as "Insuffucient access rights on object id" in the Sync Error window. Not sure why users while syncing their Event record in Salesforce are getting this error when it is suppose  to create their own record.

I also understand that when Event sync happens from the user outlook meeting to Salesforce Event record, I hope the connector establishes the mapping connection between these 2 Outlook and Salesforce records by updating the field internally "SfdcRecordId". But in this error case, one User's outlook event would have mapped to another /organizers SFDC Event record it which is not supposed to happen. Hence it is throwing this update error as Event are Private in access. Not sure why this behavior.

Please let me know if any had this sync issue before.
Thanks for Cooperation in advance.


Thanks,
Pavan