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Venkatramanan LakshmananVenkatramanan Lakshmanan 

Knowledge Base file Storage

Hi,

I have come across the Public Knowledge Base (PKB) provided by salesforce itself and its latest version release also supports mobile application too. My question is where the article and its files (PDFs, doc, xls. txt etc,.) will be stored. Is it stored in salesforce.com itself or it is stored in any external system?

Thanks
ShashForceShashForce
Hi,

It is stored in Salesforce itself. The org's "File Storage" will be used for attachments and "Data Storage" is used for articles.

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Thanks,
Shashank