function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
RaaaaaaJRaaaaaaJ 

Report Average Time from case Open to Case Closed

Hi All

 How to calclulate Average Time from case Open to Case Closed in reports
matrix are date open - date closed average

Thanks
Rajj
Ramu_SFDCRamu_SFDC
The steps explained in the below article should help

https://success.salesforce.com/answers?id=90630000000guzCAAQ
SteveMo__cSteveMo__c
Can you post a screenshot of the Report you're using along with the settings, groupings, and a mock-up of what you want the report to look like?