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Pratik Surti 3Pratik Surti 3 

Salesforce Knowledge Article Anchor is not working

Hi, We have articles created using multilingual knowledge in Salesforce. The article have field rich text.

We are using anchor for navigation in same page. Anchor works fine in English but not in french and other languages.

I checked clicking on Source button and found in french lang the anchor name is not populated.

English (Working):
Link: <a href="#Required parts"><span class="ref_span">
Anchor: <a name="Required parts">Required parts</a></div>

French version (Not Working):
Link: <a href="#Pièces Requises"><span class="ref_span">
Anchor: <a name="" target="_blank">Pi&egrave;ces requises</a></div>

I tried work around each time clicking on source and put the name in anchor which works fine but its not good for user and publishers to go and manually change each time. Also this work around doesn't work in IE8.

Need your important inputs.. Thanks..
Gaurav NirwalGaurav Nirwal
you can use the internet explorer to resolve the problem 
i think that french version can be working
Gaurav NirwalGaurav Nirwal
you can use this code in french version 
Link: <a href="#Required parts"><span class="ref_span">
Anchor: <a name="Required parts">Required parts</a></div>
Pratik Surti 3Pratik Surti 3
This is work around and not the solution as the end users are publishers, they don't go in code and we can't ask them to click on source button and change the value in diff languages as there are lots of articles in big amount. I am yet to hear anything from Salesforce.