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Arup Sarkar 17 cisco jabber and sfdc CTI integration
We downloaded the jabber sdk and web plugin from the following site.
https://developer.cisco.com/site/collaboration/jabber/websdk/develop-and-test/voice-and-video/downloads-and-docs/
All the sdk files have been put in as static resources and we built a custom visualforce page to login. Username, password, CUP server and CUCM server are all stored in user profile object.
Our biggest problem was holding the jabber logged in session during navigation from tab to the other, we have been able to solve the problem in chrome, how ever it is not working in IE.
Q1)
Can we solve in IE in any way?
Q2)
If we do jabber SSO ( I do not know how to integrate jabber SSO), does the users need to login?
Our SFDC instance is single sign on.
https://developer.cisco.com/site/collaboration/jabber/websdk/develop-and-test/voice-and-video/downloads-and-docs/
All the sdk files have been put in as static resources and we built a custom visualforce page to login. Username, password, CUP server and CUCM server are all stored in user profile object.
Our biggest problem was holding the jabber logged in session during navigation from tab to the other, we have been able to solve the problem in chrome, how ever it is not working in IE.
Q1)
Can we solve in IE in any way?
Q2)
If we do jabber SSO ( I do not know how to integrate jabber SSO), does the users need to login?
Our SFDC instance is single sign on.
you can try internet explorer to resolve the problem