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Tena Wolver
zendesk work with Portal
Can Portal users create zendesk tickets and edit them? Do they just need a full licesnse like support would need to do all the functionality.
Thansk
Thansk
All Answers
https://www.zendesk.com/self-service
https://etouches.zendesk.com/entries/24435073-Integrating-with-Salesforce
https://www.zendesk.com/product/features/salesforce
Thanks for you help. I found the user guide and your first answer helpful with what I was looking for.