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Tena WolverTena Wolver 

zendesk work with Portal

Can Portal users create zendesk tickets and edit them?  Do they just need a full licesnse like support would need to do all the functionality.

Thansk
Best Answer chosen by Tena Wolver
Gaurav NirwalGaurav Nirwal
Yes you can need full licensense to create the tickets

All Answers

Gaurav NirwalGaurav Nirwal
Yes you can need full licensense to create the tickets
This was selected as the best answer
Gaurav NirwalGaurav Nirwal
Otherwise you can prefer the link for more information 

https://www.zendesk.com/self-service


Gaurav NirwalGaurav Nirwal
The integeration process you can see on this link 

https://etouches.zendesk.com/entries/24435073-Integrating-with-Salesforce
Gaurav NirwalGaurav Nirwal
The product and features of zendesk on salesforce 

https://www.zendesk.com/product/features/salesforce
Gaurav NirwalGaurav Nirwal
If my answer can solves your problem Please select as best answer 
Tena WolverTena Wolver
Matthews,

Thanks for you help.  I found the user guide and your first answer helpful with what I was looking for.