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sam_Admin
Lead cannot be converted if owner is Queue
I have validation rule where lead cannot be converted if owner is Queue, i tried different sets of validation rules but none of them works
1) AND( IsConverted = TRUE, Owner:Queue.Id = '00G400000015Xyi' )
2) AND( IsConverted = TRUE, ISBLANK(Owner:Queue.Id) )
3) AND(
IsConverted = TRUE,
(CONTAINS(OwnerId,"00G"))
)
1) AND( IsConverted = TRUE, Owner:Queue.Id = '00G400000015Xyi' )
2) AND( IsConverted = TRUE, ISBLANK(Owner:Queue.Id) )
3) AND(
IsConverted = TRUE,
(CONTAINS(OwnerId,"00G"))
)
When a lead which is owned by Queue is being converted, its owner gets changed automatically to the person who is converting the lead. Reason being, this same owner will be owner of converted lead's account and opp. and queue can not be owner of accounts
Before Update trigger can help you to achieve that.