You need to sign in to do that
Don't have an account?
Rocks_SFDC
How can we save Reply from Email Information in Activity History as a related list of custom objects.
Hi Team,
I have a one special requirement.
I have a custom object called "Managers". I have sent an email throug Activity History related list by clicking on "Send an Email" button. so this information we can able to store in Activity History. -- This is Perfect !!!!
But when we reply to the above email with some text, that information is also i want to store it in Activity History related list as a record.
Could you please help on this.
Thanks,
Anil
I have a one special requirement.
I have a custom object called "Managers". I have sent an email throug Activity History related list by clicking on "Send an Email" button. so this information we can able to store in Activity History. -- This is Perfect !!!!
But when we reply to the above email with some text, that information is also i want to store it in Activity History related list as a record.
Could you please help on this.
Thanks,
Anil
You will have to code and create soething similar to the email to case email service address in apex such that when users respond to it - it can be added to the the contact/lead's activity history:
https://www.salesforce.com/us/developer/docs/apexcode/Content/apex_classes_email_inbound_what_is.htm