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Arshad ShaikArshad Shaik 

How to create a new action in action column?

How to create a new action under "Action" column so that if user clicks on that a new VF Page opens up?
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RamuRamu (Salesforce Developers) 
It is not possible to add a new action item to the action column in the related list on a standard page. You would need to override the standard page through a Visualforce page to accomplish it. Alternatively, you can use a formula field and put a hyperlink formula to it that points to a visualforce page, later you can use this hyperlink field to show as one of the columns in the related list section. 
Virendra ChouhanVirendra Chouhan
Hi Arshad,

Ramu is right.

and also you can override the view action (Standard action) with your visualforce page.So, when ever you click on Request Id (this is standard field right?) then your visualforce page is open.

Regards
Virednra