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Neha Jain 2Neha Jain 2 

Open a VF page on Accept Chat Button Live Agent

Hi All,
I have a requirement to open a VF page on clicking of Accept Chat Button (Live Agent). VF page should be opened on the Primary Tab of Console with some parameters from PreChat form.
ShashankShashank (Salesforce Developers) 
You can open upto 5 visualforce pages as subtabs but cannot open them as a primary tab. You can set it up on the console app setup page as in the below screenshot:

User-added image
Caleb BreckonCaleb Breckon
Doesn't address the requirement of neding to pass in parameters from the prechat form.
Someswara Rao Vudattula 4Someswara Rao Vudattula 4
I am able to open visualforce page successfully, but I am not getting how can i access the input values from pre-chat page (either from visualforce page or related apex controller).
Someswara Rao Vudattula 4Someswara Rao Vudattula 4
How to access pre - chat values from custom visulaforce page or apex controllers to perform custom search?