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lakshmi.sf9lakshmi.sf9 

Multi level approval process is not working when I am approving from email

Hi,

I created multi level approval process.Suppose If A is approved then B needs to approved.If B is Approved then C needs to approved.Till the time records has to be unlocked.I made it for 3 users profile API Enabled is true.And in workfflow & Approval Settings 'Enable Email Approval Response' is also checked.But when I approve from email each level Email Service address is not coming automatically.Every time i dont wnat to copy reply-To address in the email status bar.Some times it is coimng automatically and some times it is not coimng automatically..

Its urgent..

Thanks in advance,




 
RamuRamu (Salesforce Developers) 
The discussion in this post might help

https://success.salesforce.com/answers?id=90630000000h2apAAA
lakshmi.sf9lakshmi.sf9
Hi,

Thanks for your reply.

If mail will come from admin level I am able to approve.If mail will come from any other user then relpy to is not coming..
In workflow and approval setting I am able to select only one user.
I am giving email template in the intial submitter level..

Thanks,