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SahajSahaj 

email service

Hi All,
I work on remedyforce tool. I want to create a email service in which whenever a person sends email to that email service an incident(incident object) get generated.
Please help me out.
pconpcon
I would start by looking over the Introduction to Email Services on Force.com [1] and familiarize yourself with how this works.  Then you would create a new Messaging.InboundEmailHandler that then creates your Incident object based on the content of the EmailMessage object.  If you have any specific questions or any issues with code, feel free to ask them.

[1] https://developer.salesforce.com/page/An_Introduction_To_Email_Services_on_Force.com