Apex Code Development You need to sign in to do that
Don't have an account?
Tom Wilson Workflow Email Alert question
I have created a custom object "Suggestions", which includes a Lookup field called "Whose Next Action?" (provides option to select a salesforce user from a list). I've attempted to set up a Workflow Email Alert, such that anytime the "Whose Next Action?" field is updated, the user in that field receives an email. Below is what I've done:
1- Created a Workflow Rule called "Action Assigned" that runs when a "Suggestion" object record has been created or edited, that also evaluates against the following formula: "ISCHANGED ( Whose_Next_Action__c ) = TRUE", where "Whose_Next_Action__c" is the field where a User is selected.
2- If the above evaluates to TRUE, I've attached an Email Alert to the Workflow rule such that the Recipient of the email is "Related User: Whose Next Action?".
During testing, I've not received any notification email, and am looking for suggestions??
Thanks much for the help.
1- Created a Workflow Rule called "Action Assigned" that runs when a "Suggestion" object record has been created or edited, that also evaluates against the following formula: "ISCHANGED ( Whose_Next_Action__c ) = TRUE", where "Whose_Next_Action__c" is the field where a User is selected.
2- If the above evaluates to TRUE, I've attached an Email Alert to the Workflow rule such that the Recipient of the email is "Related User: Whose Next Action?".
During testing, I've not received any notification email, and am looking for suggestions??
Thanks much for the help.
If already done, let me know what the debug logs say..