Apex Code Development You need to sign in to do that
Don't have an account?
Dallas Kuhn Why does the Salesforce1 app open after login to my native app
I have developed a native Android app that logs in to Salesforce. The issue I have is after I log in to my app Salesforce1 also opens up on its own and steals focus. I suspect this has something to do with a callbackURI of some sort. I have specified my own unique callbackURI in my app's boot config and also on the connected app on Salesforce. Anyone know what could be causing this and how I can prevent this happening?
Thanks to everyone who tried to assist me with this issue.
All Answers
It seems to be some andoid compatibility issue as you have already tried mentioned settings. Not all android devices are supported. Have you tried it on iOS.
You can refer to this link:
https://help.salesforce.com/apex/HTViewSolution?urlname=Salesforce1-recommended-Android-devices&language=en_US
Thanks,
Pratik
Just to confirm that this never used to happen, it has only started happening within the last month and our app has not changed so it must be a new feature in Salesforce or Salesforce1. I can also confirm that this is happening on multiple apps using different Salesforce instances. The issue is not that Salesforce1 doesnt work the issue is after i log in to salesforce using other native apps, Salesforce1 opens by itself and takes the focus, pushing the other app to the background. I can further confirm that this doesnt happen on iOS, only Android. I have tested on the following devices which all have the same behaviour:
- Samsung Galaxy S5 – Android 4.4.2
- Samsung Galaxy Note 2 – Android 4.4.2
- Samsung Galaxy Ace 3– Android 4.2.2
So its not a compatibility issue, the issue is that after logging in to Salesfore using a webview in any native Android app, Salesforce1 opens by itelf when we dont want it to. This happens even if I uncheck the 'Salesforce1 User' field on the User object and the
'Enable the Salesforce1 mobile browser app' in Mobile Admin settings for Salesforce1. It seems the Android Salesforce1 app is not honoring that setting.
As per your description, it seems to be some specific issue with android unsupported device,as it's working fine with iOS.
Thanks,
Pratik
It is not an unsupported device. How can a Galaxy S5 be unsupported? This used to work on all of the devices i listed. It is a new thing that has started happening. Perhaps someone else has a solution to this. Is anyone from the Salesforce1 Android app dev team on this forum. This probably a new feature they implemented that is causing this issue. Furthermore if i try access the link to this forum post from my email on Android, it opens Salesforce1.
Samsung S5 is supported device.
In android devices, when you open any app for the first time, it gives you options of available apps with which you can open that app (only once or Always open).
Checkout this:
http://www.guidingtech.com/13517/change-default-program-android-file-type-open/
Hope this will help!
Thanks,
Pratik
I have pinged our Android developers on this issue to provide some insight because it is outside of my experience level. Can you provide more detail about how you are wrapping S1 adn the method you used, perhaps with screenshots to illustrate the issue?
- Andrew Bean
Senior UX and UI Designer at Salesforce
Thanks to everyone who tried to assist me with this issue.