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SramaKSramaK 

Unable to create a conatct with Company Name from outlook

I'm using Salesforce for outlook  with two way sync enabled for Contacts.  When I create a contact  with company name and sync it errors out with below error:
Unable to access salesforce field AccountId. Make sure you have the correct permission for this field.
I'm a sys admin and have access to all fields.

When I look into the sync logs it shows a different error:
Create  to SFDC gave error(s) Sfdc.Server.SfdcRecordInvalidFieldTypeException:  Expected Type:tnsID Actual Type:String Field Name:AccountId ---> System.InvalidCastException: Unable to cast object of type 'System.String' to type 'Sfdc.Server.SfdcRecordId'.

Any help is greatly appeciated.

Thanks!
San
Best Answer chosen by SramaK
SramaKSramaK
This issue has now been identified as a Known Issue and is specific to Person Account enabled organizations. Please find link below
https://success.salesforce.com/issues_view?id=a1p300000008XaXAAU
Users who are affected can go to this link and click on " This Issue Affects me " button.


Thanks,
San
 

All Answers

SonamSonam (Salesforce Developers) 
Have you tried to change the field mapping of Contact sync - seems like there is a mismatch of the fields which is syncing the Account name (Outlook field) to the Contact Account Name field(Salesforce field)
A LaudickA Laudick
Any ideas on this issue? I have come across this exact same error message. Field mappings are correct. We have been migrating users from O2010 to O365 and this is when we noticed this error message. Users were also upgraded from SF4O v2.1 to SF4O v2.6.1
SonamSonam (Salesforce Developers) 
Checked a previous case where the issue was related to redemption keys in the machine registry. Could you try deleting the redemption keys following the steps in the article below:
point 6: https://help.salesforce.com/apex/HTViewSolution?urlname=Why-are-the-folders-grayed-out-in-the-Salesforce-for-Outlook-wizard&language=en_US
PJR-03820PJR-03820
Same issue here. I've been using SF4O daily for years and keep up with the updates as best I can. Mid-day today it started suddenly throwing this error. 
SramaKSramaK
This issue has now been identified as a Known Issue and is specific to Person Account enabled organizations. Please find link below
https://success.salesforce.com/issues_view?id=a1p300000008XaXAAU
Users who are affected can go to this link and click on " This Issue Affects me " button.


Thanks,
San
 
This was selected as the best answer