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Mani Penumarthi
Is there any possibility of knowing whether the recipient viewed the email that was sent from salesforce?
Hi Guys,
Could any one suggest how could we know that the recipient has viewed the email message that we have sent from salesforce using apex class/workflow.
Could any one suggest how could we know that the recipient has viewed the email message that we have sent from salesforce using apex class/workflow.
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
mail.setSaveAsActivity(true);
mail.setTargetObjectId(con.id);//contact id
https://help.salesforce.com/apex/HTViewSolution?id=000006731&language=en_US
https://success.salesforce.com/ideaview?id=087300000006povAAA
https://success.salesforce.com/answers?id=90630000000glyaAAAhttps://help.salesforce.com/HTViewHelpDoc?id=email_track.htm&language=en_US
If you use html email template u can trace whether the recipient had viewed your email or not ....