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Jason Cooke 2Jason Cooke 2 

Live Agent - create Opportunity

Is there a way of allowing the user to create an Opportunity from within the Live Agent console?  I see options for Account, Contact, Case and Lead but not on Opportunity.
Best Answer chosen by Jason Cooke 2
Jason Cooke 2Jason Cooke 2
If you add a lookup field to the Live Agent Transcript object it will allow the user to create an Opportunity from within Live Agent