The user with which you logged in and creating new record for the user profile restrict the access of the 'Compass Copay' record type at profile level.
They need access t o the record type I created a custom nutton to directly go to compass copay record but lot of people forgetting and going through the new button which needs to be stopped.
Not able to understand what you r trying to say but I understood provide solution don't work for u so you can override the new button with the visual force page by removing the record type u want..for that u need to create two new pages..
Thanks & Regards
Sharath
Yes I want to customize the new button with showing all the record types in the picklist except compass copay option or javascript of validation if they select it some thing like this:
if you have any similar codes can you post to me pls.
if you have any similar codes can you post to me pls.