+ Start a Discussion
CharlesDouCharlesDou 

Monitor field value and make actions.

Is there any way to monitor how long does a field stays for a value in opportunities? For exapmle, for the stage field in opportunities, if it stays for "needs to be quoted" for 2 days, then send an email to the customer. And if the field changes to "quote sent", after 2 days of the change(during the time this field does not change), send another email. Hoe can I do that in salesforce? Just need an idea.
BalajiRanganathanBalajiRanganathan
you can achive this using Workflow Rules with Time Trigger Actions (Time Based Workflow)