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Dev2IndiaDev2India 

Article feedback render : PKB

Article feedback does not render on the standard article layout. To achieve this, we custom built and added code in “pkb_controller” and modified “pkb_articleview” component to render feedback along with article details on portal. 

Also using below attribute for “pkb_article” and “pkb_related” respectively since we are using customer portal –
<apex:variable var="nonSiteArticleURL" value="{!$Page.pkb_Home}?id={!aid}&" />
<apex:variable var="articleURL" value="/apex/pkb_home?id={!a.Id}&"/>
 
This works fine. However, the issue occurs in following situation – 

Inside articles, if any smart links/deep links are used, they are routing to standard SF layout.
For example –
Clicking on smart link route to below standard (which does not render feedback section)
https://sso--cvent.cs4.my.salesforce.com/articles/Instructions/Importing-Discount-Codes-Blue?q=related&fs=Search&pn=1&l=en_US
In this case we have to modify the smart links used in all the articles like –https://sso--cvent--c.cs4.visual.force.com/apex/pkb_home?id=kA1P00000008WnH
So that it could render feedback with articles.
 
Now two Qs:
How to manage the “articleURL” so that it could display pkb_articleview with feedback component.
If not how to mass update the smart links instead of going to update manually.

Please assit me in this which would be highly appreciated.