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JayaJayaJayaJaya 

Query with Salesforce Knowledge Implementation

Hi,

In standard Salesforce Knowledge Implementation, the articles appear based on any matching words typed in Case's Subject field.
Can we make the articles appear based on any matching words typed in any Custom field of Case? If so, how it can be achieved. Please let me know how it can be done, I have been exploring for it for past 2 days without any success.

Thanks a lot!
JayaJayaJayaJaya
Can anyone please answer this post.
Thanks.