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PlainviewPlainview 

How to determine version of Live Agent in Salesforce.

I'm just wondering if there is a way to determine which version of Live Agent is implemented in our SF org. It looks like 32.0 is the most recent version of Live Agent available but I'm not sure if we have the most recent version integrated with our implementation.

Thanks!

Best,
Julien
PratikPratik (Salesforce Developers) 
Hi,

If you are using the appexchange app for Live agent then you can check it in your installed packages.
If you are using the Salesforce's live agent then it will be using the out of box availble live agent.

Thanks,
Pratik