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Ramanarayanan PadmanabhanRamanarayanan Padmanabhan 

Is it possible to recieve a push notification in salesforce1 when a critical case is created ?

Best Answer chosen by Ramanarayanan Padmanabhan
Frédéric TrébuchetFrédéric Trébuchet
Hi,

You can also refere to Mobile Push Notifications https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/ or notifications in Console https://help.salesforce.com/HTViewHelpDoc?id=console2_push_notifications_view.htm&language=en_US (https://help.salesforce.com/HTViewHelpDoc?id=console2_push_notifications_view.htm&language=en_US).
Here an explaination of differences between these 2 modes http://www.stratushub.com/blog-content/salesforce/understanding-differences-in-salesforce-push-notifications.
Chatter feed may be an other way.

Fred

All Answers

Frédéric TrébuchetFrédéric Trébuchet
Hi,

You can use workflow rules with email alert.
Here is an example https://www.newfangled.com/creating-salesforce-workflow-rules/

Hope this helps,
Fred
Ramanarayanan PadmanabhanRamanarayanan Padmanabhan
Hi Fred,

Thanks a lot for your suggestion. But this does not satisfy our requirement. Is it possible to have something like a facebook notification pop up when we recieve some friend request or comments ? 

Regards,
Ram
Frédéric TrébuchetFrédéric Trébuchet
Hi,

You can also refere to Mobile Push Notifications https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/ or notifications in Console https://help.salesforce.com/HTViewHelpDoc?id=console2_push_notifications_view.htm&language=en_US (https://help.salesforce.com/HTViewHelpDoc?id=console2_push_notifications_view.htm&language=en_US).
Here an explaination of differences between these 2 modes http://www.stratushub.com/blog-content/salesforce/understanding-differences-in-salesforce-push-notifications.
Chatter feed may be an other way.

Fred
This was selected as the best answer
Frédéric TrébuchetFrédéric Trébuchet
If these answers helped you solve your problem, please, mark the question as Solved and kindly select the best one ;)

Thanks,
Fred