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Srinu Somu a particular contact record is not opening through user interface.
Contact OWD: controlled by parent.
Account OWD: Public Read/Write.
My Role: Higher in hiearachy.
Profile: I have Create, Read permissions on Contact.
Query: able to fetch the record from the query tool.
User interface: not able to open the record gettting following error -
Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.
Tried login with owenr and created by user of the contact record, not able to open getting same error.
Please help me to understand this.
Account OWD: Public Read/Write.
My Role: Higher in hiearachy.
Profile: I have Create, Read permissions on Contact.
Query: able to fetch the record from the query tool.
User interface: not able to open the record gettting following error -
Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.
Tried login with owenr and created by user of the contact record, not able to open getting same error.
Please help me to understand this.
Did the system adminstrator try to access the record via UI? is he/she getting the same error?
Could you please share your ORG ID, username, salesforce support login access for 7 days and the affected contact ID on my email address: sraju @ salesforce dot com