+ Start a Discussion
Andrew SturtAndrew Sturt 

Is there a limit on one user's concurrent sessions that would prevent API logins?

We're having errors when trying to access APIs. I've heard (although I can't find documentation about it) that one user account is limited to five concurrent sessions. Is that true? If so, we may be trying to make too many connections at one time.
PratikPratik (Salesforce Developers) 
Hi Andrew,

Please refer to this documentation:

You can also refer to post:


P.S. If this answers you question, please mark it as "Best Answer" so it will help other community members too.
Andrew SturtAndrew Sturt
Pratik, neither of these are good answers let alone "best". My question was explicit. Sending me to documentation where the only explicit answers are not actually Salesforce documentation but essentially just opinions of developers such as me does not provide any level of assurance in the information provided. As a member of Salesforce Customer Support could you please get an official answer to the question asked.