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NAlmolaNAlmola 

how to include the email body of an case inbound email in a notifcation (workflow) to a recepient

Hello,

We have an issue where our team manages a number of ticket queues for a variety of customers. In order to effectively manage our ticket queue in Salesforce, they require an email notification to be sent to a seperate mail inbox that they use as a primary mail feature for when an inbound email has been received by Salesforce for a case. Within this email notification, it should include the contents of the email received so that they can read it without having to access Salesforce. 
SonamSonam (Salesforce Developers) 
You can create a trigger on Emailmessage such that whenever the status of the emailmessage is "Unread" it should forward the email to this group with the cotents on the email.