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Anju Alexander 8Anju Alexander 8 

All Record Type not showing

Hi All,

I have two record types 1)Individual Record Type and 2)Institutional Record Type in Contacts which are both active. For Both record types, records are created. Now when Reports are created only records with Individual Record Type are coming in the report type.Institutional are not shown.
After that, I have tried giving the filter criteria as
1) Contact Record Type equals Institutional
Then it is showing as 0 records.
Guys.....Please help....Its important.

Thanks,
Anju Alex
KaranrajKaranraj
Are you able view those record type contacts record in the contact tab? Make sure that you have selected Show - All accounts under the report filter.
Anju Alexander 8Anju Alexander 8
Hi Karanraj,
I am able to see both record typed in contact tabs and i tried All Accounts and All contacts under the filter report....But Not working

Thank you.