You need to sign in to do that
Don't have an account?
su t
Sales and service cloud
Hi Guys,
Wanted to know what are the objects or related objects for sales cloud and service cloud.
They say that service cloud certification is really tough. So what is teh difference between sales and service cloud and what are they related to?
Thanks!!
Wanted to know what are the objects or related objects for sales cloud and service cloud.
They say that service cloud certification is really tough. So what is teh difference between sales and service cloud and what are they related to?
Thanks!!
it includes Leads,Acoounts,Contacts,Opporunuties,product etc.
Web to lead
auto responce rules.
Service Cloud: Service cloud refers to the "service module" (as in customer service) in salesforce.com
it includes accounts,contacts,case, solutions.
web to case.