function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Long Nguyen 19Long Nguyen 19 

Set up Navigation Topics and Featured Topics

I set up Navigation Topics and Featured Topics in Community Builder and upload banners and thumbnails with correct size.
But in the Home page of my Kokua Community, there's no image displayed.  Can someone here please help me?

Featured Topic without image
 
Gaurav KheterpalGaurav Kheterpal
Just to confirm, you uploaded the images by going to Topics -> Featured Topics -> Topic (hover) -> Upload thumbnail image

The Featured Topic images are 250x250. Can you confirm if you used PNG/JPG?

If my answer helps resolve your query, please mark it as the 'Best Answer' to benefit others and improve the overall quality of Discussion Forums.

Gaurav Kheterpal
Certified Force.com Developer| Developer Forums Moderator| Dreamforce Speaker
Long Nguyen 19Long Nguyen 19
Hi Gaurav,

I uploaded the thumbnail image in Community Builder : Setting -> Featured Topics -> Topic (hover). The Featured Topic images are 385 x 385 (which is required size from Salesforce).
Files are in JPG format.
Gaurav KheterpalGaurav Kheterpal
It supports both JPG and PNG, does changing it to PNG make a difference?

Also, if you used the templates, I think there's some naming convention that your images must follow. I'll need to find the doc which says that though.

If my answer helps resolve your query, please mark it as the 'Best Answer' to benefit others and improve the overall quality of Discussion Forums.

Gaurav Kheterpal
Certified Force.com Developer| Developer Forums Moderator| Dreamforce Speaker
Long Nguyen 19Long Nguyen 19
I have tried with PNG format but not successful...Can anyone help me on this?