+ Start a Discussion
SF Buzz VutukuriSF Buzz Vutukuri 

Data.com administration - Duplicate management

Hi,
We are trying to add data from PHP to salesforce, but data.com duplicate management is showing error alert and I still want to save record from API. I want to do the functionality 'saveignorant' from API can u please tell me how to do that
Vivek_PatelVivek_Patel
Hi SF Buzz,

I had the same issue and then I raised a case with salesforce, they mentioned that it's know issue from their side, here is the reply from them -

In some cases, if duplicate rules are set for an alert to show when potential duplicates are found, users will always be blocked from saving records and will not see a list of possible duplicates. Examples of this include the following.

1. When records are added using the data import tools.
2. When a person account is converted to a business account (and the newly created business account matches existing business accounts).
3. When records are added or edited using Salesforce APIs.


Regards,
Vivek Patel.


Please like or mark this as best answer if this answers your question to help others find better answer and improve the quality of developer forum.