+ Start a Discussion
B2000B2000 

Problem creating any type of HTML email template

Is anyone having issues with HTML email templates?  When I try and create an HTML, custom, or Visusalforce email template, the HTML Preview section after saving shows an sad face icon with the message "There were too many redirects." I have even tried with just text and it still has the same result.  I have an existing Visusalforce email template that shows the same message and won't work.  I have the same problem with two different servers: cs1.salesforce.com and na15.salesforce.com.
Best Answer chosen by B2000
B2000B2000
Salesforce helped me resolve the issue using this link: http://www.oxhow.com/how-to-solve-this-webpage-has-a-redirect-loop-problem/

All Answers

KevinPKevinP
I was having this issue late last week and resolved it by switching from Chrome Cannary to Chrome.
B2000B2000
Thanks for you response.  I am using Chrome: Version 40.0.2214.115 (64-bit) and not Chrome Canary.
B2000B2000
I was able to view the HTML email template in Safari but I still can't do anything in Chrome.  Here is what I get.
HTML Email Template Error
B2000B2000
Salesforce helped me resolve the issue using this link: http://www.oxhow.com/how-to-solve-this-webpage-has-a-redirect-loop-problem/
This was selected as the best answer