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Parita Sanchala 8Parita Sanchala 8 

Trailhead Module Workflows

Create a workflow rule that will set the escalated flag and send a task to the case owner, if a case is not closed and its priority is set to High.

I am getting an error unable to assign task escalation to the owner,although i have assigned a case owner.
Can anybody please help me with this.?
Make sure your Assigned To field is assigned to "Case Owner" not a particular user.

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Darren DoudDarren Doud

  Were you able to complete the Routing Records and Approvals Unit challenge?