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jcald
Lead Pagelayout (case id link)
Not sure if this can be done. I created a case2lead button in the case layout. I have auto-fill the lead pagelayout through url ex. lea8={! Contact.Phone }. I would like to reference the case number to the lead information. I would like to create a field "Case Related To" and making the case number a linkable link to the case.
Thanks for your help
Thanks for your help
You can then pass the caseID in the same way as you are passing the Contact.phone like {!case.id} as I understand this button is on the case layout..
CaseID_Lookup__c Lookup(Case) = (Field ID)00NU0000004znuL
In my "Case To Lead" custom button url:
/00Q/e?retURL={!Case.Id}&lea3={!Case.Account}&lea8={! Contact.Phone }&lea11={! Contact.Email}&name_firstlea2={!Contact.FirstName}&name_lastlea2={!Contact.LastName}&lea17={!Case.Description}&00NU0000004znqO={!Case.CaseNumber}&00NU0000004znuL={!Case.Id}
In the New Lead Page url, i get:
https://na12.salesforce.com/00Q/e?retURL=500U000000IEZnO..........&00NU0000004znqO=00008799&00NU0000004znuL=500U000000IEZnO&
Any ideas?
can you please check the API name for this field and put its value as following in the URL:
/00Q/e?retURL={!Case.Id}&lea3={!Case.Account}&lea8={! Contact.Phone }&lea11={! Contact.Email}&name_firstlea2={!Contact.FirstName}&name_lastlea2={!Contact.LastName}&lea17={!Case.Description}&00NU0000004znqO={!Case.CaseNumber}&CaseID_Lookup__c={!Case.Id}
assuming the API name of the field is the one is bold.
ORG ID, link to the object where you are creating this button and login access to Salesforce Support for a week(http://help.salesforce.com/apex/HTViewSolution?id=000003910&language=en_US)