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AshesAshes 

Default Owner is appearing in created by while creating case from Email to Case

I am setting new Email to Case functionality. It is working as expected but after creation of case, Default owner is appearing in created by. It would be difficult for Case owners to identify that who has actually created that case.

I am using OnDemand Service. 
Please help me here. I am struggling with this issue since long time. 
sandeep@Salesforcesandeep@Salesforce
Hi, 

You can use CaseAssignmentRules for this where you can define your business criteria to assign appropriate owner to case.

Thanks
Sandeep Singhal
http://www.codespokes.com/
AshesAshes
Hi Sandeep,

Thanks for your reply.

I am able to assign proper owner but in 'Created by' field, I am not able to set up a user who is actually sending that email to Case. 

Thanks,
Ashwin
AshesAshes
Hello Guyz,

Is there any soulution on this issue?

Thanks,
Ashwin