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Jim GentileJim Gentile 

When merging portal enabled accounts, the master record must be portal enabled.

All,

I'm currently using Cloudingo to merge records.  I'm receiving an error that says "When merging portal enabled accounts, the master record must be portal enabled."

I have found that one of my Apex Classes includes the phrase.  In security I have removed the profile that Cloudingo uses for login.  However I still receive the error.

I cannot find a way to disable the class altogether.  Can someone guide me on this?






 
ShashankShashank (Salesforce Developers) 
If the class is part of a managed package, I would recommend you to reach out to the managed package provider regarding this.