Apex Code Development You need to sign in to do that
Don't have an account?
Missing Protected Custom Setting Data. Reasons?
Hi everyone,
I'm trying to get to the bottom of something for a client. They have an app installed which has a Protected Custom Setting to keep user data. It appears that the user data simply disappeared for some of the users, and has to be re-created.
Other than uninstalling and re-installing an app, is there anything that might clear user data from a protected custom setting? (I have verified the app does not erase the data.)
If a user is unlicensed from the app and re-licensed, it seems that the custom settings still remain. And they also remain if you deactivate and then activate the user. So I'm at a loss as to how this info can be lost.
Any ideas would be very appreciated!
Thanks,
Joseph
I'm trying to get to the bottom of something for a client. They have an app installed which has a Protected Custom Setting to keep user data. It appears that the user data simply disappeared for some of the users, and has to be re-created.
Other than uninstalling and re-installing an app, is there anything that might clear user data from a protected custom setting? (I have verified the app does not erase the data.)
If a user is unlicensed from the app and re-licensed, it seems that the custom settings still remain. And they also remain if you deactivate and then activate the user. So I'm at a loss as to how this info can be lost.
Any ideas would be very appreciated!
Thanks,
Joseph