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mcrispin@safeschools.com
How to "restart integration" due to instance migration?
Can anyone explain how to "restart an integration"? Our org was part of an instance migration and one of our APIs is not working properly. Instance migration documentation instructs us to "restart integration" before contacting support, but fails to explain how this is accomplished. Does anyone have any suggestions other than contacting the specific API provider?
Hargobind_Singh
I would probably guess, could be re-authenticating and restarting the integration process ? Your Integration Tool might need to be re-initiated / restarted...
Joanna Evangelista
Hi there - I came across your post because my org will also be migrated to a new instance and wanted to be familiar with the integration restart process in case one of our APIs crap out. Was anyone able to provide a step-by-step explanation of the restart process?
mcrispin@safeschools.com
No response other that what is listed above. Fortunately, did not run into any issues of API not running properly. I did, however, refresh any tokens once migration was complete.