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Ralf WittenbergerRalf Wittenberger 

How to find the Account ID in cases with an ID, listed in Accounts and cases

Hi again,

I have another Question. I have a Code (8digit number) as an internal ID, which is saved into accounts and Contacts.

Now, when a new case is created via Webform, this Code will be submitted, how can i have the relevant Account ID in the Account Lookup field?

Thanks in advance for your help!

Ralf
Ralf WittenbergerRalf Wittenberger
maybe, I should something like a vlookup formular, as I would have written it in Excel, which could be of help to get a trigger done?
 
vlookup(customID,CustomIDTable,Account,"empty")

Thanks a lot for your help