You need to sign in to do that
Don't have an account?
srikanth challa
Is there any way to send a feedback form to the customers?
Is there any way to send a feedback form to the customers which consists of two links 'Satisfied' and 'Dissatisfied'. Where if the customer clicks on the link then the 'Customer feed back' field should auto populate against the case number. (Note:The Customers are not the users in salesforce)
https://help.salesforce.com/apex/HTViewHelpDoc?id=sites_overview.htm
You could look at installing SurveyMonkey in your org, or look for survey related packages on AppExchange