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JBabuJBabu 

Service console URL hack, is it possible?

Hi,

I want to send some values from from visual force page to "case" object in service console.
I want to open the service console in edit mode (after I click a button on the vf page) with values from vf page to be pre populated.

Can we do the URL hack and do this?

Please let me know the details.

Thanks,
Jagadish.
NagaNaga (Salesforce Developers) 
Hi Jagadish,


The standard console isn't documented, nor is there any easy way to hack it with JavaScript. That's not to say that it "cannot" be done, just that the effort involved would likely outweigh the benefits. The new Service Cloud console, however, does have a full API, documented here: http://www.salesforce.com/us/developer/docs/api_console/index.htm


Best Regards
Naga Kiran