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Indoberto Lerma How do i stop a trigger if a criteria changed
Hi there is a workflow on my org where in a case after 5 days on a resolved status the case closes. the problem is that if the someone select reopen while the case is resolved, it does not stop the trigger and the case will close also from the re open status.
How do i change this ?
How do i change this ?
You can use the status criteria in your workflow and that will solve the problem.
Because workflow will check the value at the run time.
Let me know if you have any question.
If you have any difficult just paste your workflow criteria here.
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