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srikanth challa
SAP Integration using Web Services
Hi All,
What process exactly I should use to send few fields from Salesforce to SAP when a case is 'Saved'. Please explain in detail as I did not work on Webservices anytime before
What process exactly I should use to send few fields from Salesforce to SAP when a case is 'Saved'. Please explain in detail as I did not work on Webservices anytime before
Polling
You can have a system that calls a Salesforce SOAP or REST endpoint [1] [2] and pulls the data for any cases that have been updated since X date.
Pros
- Any hiccup in the communication you can easily re-poll and pull the data.
- Do not have to open ports to internal systems
ConsOutbound WebService Call
As part of an after trigger you can make an @future call and make an outbound WebService call [3] to your SAP instance.
Pros
- Close to real time
- Direct access to SAP with feedback about failures
ConsOutbound Messaging
Using a workflow rule you can send an Outbound Message [4] to a system that handles messages and then converts them over to your SAP instance.
Pros
- Real-time
- Fault tolerant
- Requires no additional code in Salesforce
ConsLightning Connect
Comming soon (safeharbor), Lightning Connect [5] should be able to talk with SAP over oData and do read/write. This would allow you to add SAP as a connect endpoint and use Salesforce triggers to write the data to your SAP endpoint
Pros
- Real-time
- All Salesforce native
Cons3rd Party Options
There are some third party options that you can use to connect Salesforce to SAP. I don't know any off the top of my head and have not used any, so I won't link them here
Pros
- Someone else is maintaining the infrastructure
- Faster to implement
Cons[1] http://blog.deadlypenguin.com/blog/2015/03/09/web-services-development-salesforce/
[2] https://developer.salesforce.com/page/Creating_REST_APIs_using_Apex_REST
[3] https://www.salesforce.com/us/developer/docs/apexcode/Content/apex_callouts_http.htm
[4] https://www.salesforce.com/developer/docs/api/Content/sforce_api_om_outboundmessaging_setting_up.htm
[5] http://www.salesforce.com/platform/services/how-you-integrate/