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DannyK88
Unable to report on all Tasks
Hi everyone,
I was asked to do reporting on all tasks in our system. When I look at the system overview I see that we have 70,000 tasks in our system. When I do reporting on all Open and Closed Tasks in our system I find that the report returns only 20,000 tasks. I am wondering what happened to the other 50,000 tasks that are in my system? Could they be private? Could they be reacurring tasks? I was wondering if anyone had an idea as to where those tasks could be.
Thanks,
Danny
I was asked to do reporting on all tasks in our system. When I look at the system overview I see that we have 70,000 tasks in our system. When I do reporting on all Open and Closed Tasks in our system I find that the report returns only 20,000 tasks. I am wondering what happened to the other 50,000 tasks that are in my system? Could they be private? Could they be reacurring tasks? I was wondering if anyone had an idea as to where those tasks could be.
Thanks,
Danny
Thanks,
Karanraj
Thanks for directing me to the workbench. I actually found that most of the tasks in my system are archived.
This is a link to see how salesforce archives tasks.
https://help.salesforce.com/apex/HTViewHelpDoc?id=activities_archived.htm
Thanks,
Danny