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Filippo Salvi
Task trigger according to case record type
Hi.
I am quite a principiant in developing Trigger and I have this problem for some trigger that I do not create.
There are some trigger related to the task that update the case status. This triggers seem
to work just for one case record type but are not working for the rest of case record type.
Could some one, if is possible, help with this matter? I would like to use this triggers for all the case record type.
Thanks in advance.
Filippo
I am quite a principiant in developing Trigger and I have this problem for some trigger that I do not create.
There are some trigger related to the task that update the case status. This triggers seem
to work just for one case record type but are not working for the rest of case record type.
Could some one, if is possible, help with this matter? I would like to use this triggers for all the case record type.
Thanks in advance.
Filippo
May be in your code there is filter for particular record type . You need to remove that filter .Check or if possible post your code I will help you .
Thanks
Manoj
All Answers
May be in your code there is filter for particular record type . You need to remove that filter .Check or if possible post your code I will help you .
Thanks
Manoj
Thanks for the answer.
I hope you can help that this think is making me crazy!
Filippo
You have posted half of your code .
I cannot post the entire code cause I visualize an error.
There is a way to sand the code?
Thanks.
Filippo
You have some classes related to the trigger as well .I am not getting any code which will restrict for a particular reord type .
So if there are not code restrict for record type maybe the causes are the classes related to the trigger?
Filippo
I think may be some code is there in your support class .
I finally individuate the problem.
code
Now how can I include also two more record type in this?