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Filippo Salvi
Add case field in the task view
Hi.
I would like to create a new field in the task that contain an information already present in the case.
For example: I would lile to add in the task view the case record type.
I can creat a customized field in the task but I am not able to relate this field with the Case record type.
I think is not so hard but I am a principiant :(
Thanks!!
I would like to create a new field in the task that contain an information already present in the case.
For example: I would lile to add in the task view the case record type.
I can creat a customized field in the task but I am not able to relate this field with the Case record type.
I think is not so hard but I am a principiant :(
Thanks!!
We can do this bu using trigger on Task
Lets suppose our field to track case record type on task is Case_Record_Type__c
Try below is the code for trigger on task object
Mark this as "SOLVED" if your query is answered.
Thanks & Regards,
Bhanu Mahesh