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Ilayaraja PonnusamyIlayaraja Ponnusamy 

searchAndScreenPop() not working for Opportunity

Hi im using OpenCTI searchAndScreenPop() function to search the records in salesforce.Im able to get popup for Contact,Lead,Account but for Opportunity its not working. Anyone has idea to make this working.

Thanks in advance.
SonamSonam (Salesforce Developers) 
Ideally it should be searching for opportunities as well:https://developer.salesforce.com/docs/atlas.en-us.api_cti.meta/api_cti/sforce_api_cti_searchandscreenpop.htm

What is the exact issue you are facing when searching for opp?
Markel Bilbao de la VegaMarkel Bilbao de la Vega
Maybe is a bit late to answer, but the problem may be that you have to define, on the Softphone Layout (search for it on the setup menu) upon which objets you want to search for evey type of call (inbound, outbound or internal). You will probably need to add Oppotunities to the object list on the Softphone Layout (by default I think that only Account, Contact, Lead and Case are added to the list).

Hope it helps.