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Narendran E 12Narendran E 12 

sforce.console.setCustomConsoleComponentButtonIconUrl not changing phone icon in console view

I am using the salesforce console integration toolkit api method sforce.console.setCustomConsoleComponentButtonIconUrl to change the default phone icon in footer console view. I am getting the response as successful but the icon is not getting changed.

Can anyone help me on how to change the default icon in console view?
ShashankShashank (Salesforce Developers) 
Could you please let me know if you are still facing this issue so that I can take a look?
Sunil Wadeyar 4Sunil Wadeyar 4
Hi Shashank,

I am facing this issue. Could you please help?

Thanks
 
Emmanuel NirigeEmmanuel Nirige
Hi, 

I am facing this issue too. 

We developped a Open CTI application, and we try to change the "phone" icon, but the method does nothing except returning a success, but the image never change.

However we are able to call the other method with success  (setCustomConsoleComponentButtonStyle, sforce.console.setCustomConsoleComponentButtonText)

Can anyone provide some help with that ?