+ Start a Discussion
huskerwendyhuskerwendy 

Disable pkb_mobile on Public Knowledge Site

On our public Knowledge site, we created our own design with our own CSS which is responsive so we don't need the mobile site that comes with the app. However when you go to our site on a mobile device, it redirects to the pkb_mobile app. I've done the opposite of enabling it by following the instructions (page 12) of the install guide but it still redirects. https://appexchange.salesforce.com/servlet/servlet.FileDownload?file=00P3000000HCTKdEAP

On a mobile device, if you go to:
project-firespring.cs17.force.com/printerpresence
it will redirect to
project-firespring.cs17.force.com/printerpresence /pkb_mobile
How do I turn that off?
 
Best Answer chosen by huskerwendy
huskerwendyhuskerwendy
Oh, I finally found it. There's a component named pkb_js that has the redirect. I commented out that code and it works.